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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is the welcome bonus at Fan Strategy subject to wagering requirements?

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Yes, the Fan Strategy welcome bonus carries a 30x wagering requirement on the bonus amount only, which must be cleared within 14 days of claiming. If the requirement isn’t met, the bonus and any resultant winnings are removed from your account.

02

What payment methods does Fan Strategy accept for deposits and withdrawals?

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Fan Strategy accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers, as well as Bitcoin, Ethereum, and USDT for crypto users. Deposits are instant; e‑wallet withdrawals are processed within 24 hours, while card and bank transfers take 3–5 business days.

03

Is Fan Strategy licensed and regulated?

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Fan Strategy operates under a Curacao e‑Gaming licence, which is the primary regulatory body for the site. All betting activities are required to comply with the licence’s fairness and anti‑money‑laundering standards, and the platform undergoes regular independent audits.

04

How does Fan Strategy generate its match predictions and can I rely on them for betting?

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Predictions are produced by a combination of statistical models, historical performance data, and expert analysis of team tactics and player form. While they provide a data‑driven perspective, they are for informational purposes and do not guarantee outcomes; you should always bet responsibly.

05

What responsible gambling tools does Fan Strategy offer?

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Fan Strategy provides deposit limits, loss limits, session time alerts, and the ability to self‑exclude for a set period or permanently. These settings can be adjusted in the ‘Responsible Gaming’ section of your account, and support staff can assist if you need further help.

06

What should I do if my Fan Strategy account is locked or I suspect unauthorized activity?

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Immediately contact Fan Strategy support via the live chat or email [email protected], providing your registered username and a description of the issue. The security team will verify your identity, restore access if appropriate, and investigate any suspicious transactions.